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MatczakMethod · 1:1 Coaching for Business Owners

You built the business. Now it's running you.

Three months of weekly, one-on-one coaching for owners who are tired of being the bottleneck, the fire department, and the only one who knows how anything works. We find the real problem, make a plan you'll actually follow, and keep you moving.

Book a free 15-minute call See how it works ↓

Grab a time that works for you and I'll give you a call. It's a conversation, not a sales pitch.

Watch this first
Kelly Matczak, business coach
Sound familiar?

Busy isn't the same as moving forward.

Most owners I work with aren't short on effort. They're short on structure, time, and someone outside the chaos who can help them see it clearly.

Everything runs through you.Your team keeps needing you, and clients are feeling it.
Fully booked. Somehow broke.The calendar is full, but there's not much left at the end of the month.
Five great ideas. Zero finished.Every new idea pulls focus from the last one.
Lots of inquiries, not many sales.Leads come in, and then they quietly go nowhere.
The conversation you keep avoiding.Missed deadlines, a demanding client, an employee who needs feedback.
A real business with no real time off.It works, but only while you're standing there.
I sent the proposal. Then nothing.Follow-up depends on you remembering. You don't always remember.
One client pays the bills.Losing them would hurt. Saying no to them feels impossible.

"I need more sales" is rarely the actual problem.

Sometimes it's a retention issue. Sometimes it's a process that only lives in your head, or a team that can't take work off your plate yet. And bringing in clients you don't have the capacity to serve can make things worse, not better.

So I ask questions before jumping to solutions. We look at the whole picture, find the issue with the biggest impact, and fix that first. And a business problem doesn't have to turn into a personal failure. This is a judgment-free zone.

How it works

Stuck to strategic, one decision at a time.

Every engagement follows the same steady sequence. No 47-step framework, no binder you'll never open.

  1. See the whole picture

    What's working, what isn't, where it hurts, and what you actually want.

  2. Find the biggest lever

    We look for patterns, urgency, and impact, especially where revenue is at stake.

  3. Make it doable

    Big goals get broken into small, specific actions with real dates.

  4. Give it an owner

    Every action belongs to someone: you or a team member.

  5. Check what changed

    We review what actually happened, adjust, and pick the next priority.

It starts with a full assessment

We GROW before we go.

Your first sessions use the GROW coaching model to build a clear baseline, so we're solving the right problem from day one.

G

Goal

What does success look like, what number marks it, and what would it mean for you personally?

R

Reality

Revenue, pricing, proposals, sales activity, time, delegation. The honest version.

O

Options

We explore real paths (and keep asking "what else?") before landing on a solution.

W

Will

Specific commitments with deadlines, a plan for what might get in the way, and a gut check on your confidence.

The three-month roadmap

Three months. One hour a week. Here's what happens.

Twelve weeks, in order. You always know where you are, what you've finished, and what's next. No mystery, no "trust the process."

Weeks 1–2

We find where you really are

A full GROW assessment, your 8-area baseline score, and an honest look at what's actually going on. Then we pick the one problem worth fixing first.

You leave withA baseline scorecard and a 12-week plan
Weeks 3–5

We fix the biggest leak

Weekly work on that one problem. The process gets mapped step by step, so your team can run it without you hovering.

You leave withA mapped process, ready to hand off
Week 6

We check what changed

You re-score all eight areas and we review every action you finished. Then we reset priorities based on what actually moved, not what we hoped would.

You leave withA midpoint scorecard, before and after
Weeks 7–10

Your team takes over

Routines move to your people. You test, refine, and finally have the conversations you've been putting off.

You leave withRoutines running without you in the middle
Weeks 11–12

We lock it in

A final re-score and a full review of what moved, what held, and what's next. You see exactly how far you came.

You leave withA closing report and a plan for what comes next
The three-month engagement

What you get.

One owner. One coach. Three months of steady, focused work on the things that actually move your business.

Book your free call

  • A weekly 1-hour, 1:1 coaching sessionA full hour, enough time to dig into real problems instead of just checking in.
  • Discovery + full GROW assessmentA clear starting baseline, so you can see how far you've come.
  • Text & email support between sessionsHit a wall on Wednesday? You don't have to wait until next week to get unstuck.
  • Process mapping your team can run withWe map the process and define the framework together. Your team implements it, builds their skills, and we refine it as we go.
  • Real accountabilityWe review your commitments every week. Unfinished work stays on the list until it's done.

Need it built for you? Automation builds and hands-on implementation aren't part of coaching. When you want outside help, I'll connect you with a trusted provider who quotes that work separately.

Proof, not vibes

You'll always see your own progress.

Eight areas of your business get scored on day one, again at week six, and again at the close. You score yourself. I score you too. Where our numbers don't match is usually where the real work is.

Your action record. Every commitment you make, and whether it got done. No fuzzy memory, no "I think we talked about that."

Three numbers you choose. Revenue, pipeline value, recurring errors, whatever matters most to your business. Tracked monthly. Potential business is never mixed with earned revenue.

Inside a session

Inside every weekly hour.

Same shape every week, so the time goes to your business, not to figuring out what we're doing today.

10 min

Wins

What worked, what didn't, what surprised you.

15 min

Review

Last week's commitments, honestly. Done, not done, and why.

30 min

Solve

The problem that matters most right now. Not the loudest one. The one with the biggest payoff.

5 min

Commit

Exactly what's on your plate before we talk again.

Between sessions: text and email support Monday through Friday, 9 to 5 Eastern, with a reply within one business day. Hit a wall on Wednesday? You don't wait a week to get unstuck.

From the coaching room

Real work, told straight.

Change doesn't happen overnight, and I won't pretend it does. Here are two real examples, with details kept private.

The owner who couldn't let go

What it looked like
An employee kept publishing content with errors, and the owner kept stepping in to fix it.
What was really going on
"Approved" had never been defined. Personal preferences were being treated as rules, which ate the owner's time and stalled the employee's growth.
What we did
We defined what "done and approved" means, used AI to compare writing styles and agree on standards, and set up a 15-minute weekly check-in.
Where it landed
Errors dropped, and the owner recognized the pattern. Letting go is still a work in progress, and that's honest progress.

The consultant with no room left

What it looked like
A fractional COO wanted to earn more and was thinking about going back to a salaried job.
What was really going on
His calendar showed there was no capacity for new clients. More sales would have broken the business.
What we did
We mapped his real schedule and his peak energy hours, put hard work first, and found time-savers before chasing new clients.
Where it landed
He restructured his schedule around real time data. Next up: sharpening how he communicates the value of his work.
In their words

What owners say.

5.0 stars on Google

As a business owner, I love working with Kelly because she is so detailed oriented and can see a vision for my business. She pushes me to do the mundane tasks, has great ideas to streamline and grow my business. Kelly’s style is direct but fun and always positive.
★★★★★Paul S.Business owner · Google review
Her suggestions to help with employee issues are always valuable. I am amazed at how hiring someone outside our company is helping us set emotions aside and is helping us make objective company driven decisions.
★★★★★Renee T.Google review
Kelly is great! Professional and straight forward. I would recommend her to anyone!
★★★★★Khalif E.Google review
Your coach

Hi, I'm Kelly Matczak.

I've spent about 30 years leading teams across Fortune 100 financial services, technology, and nonprofits. My focus has always been systems, processes, and people, and how those three either make a business run smoothly or grind it to a halt.

I care a lot about the owners I work with. I'll listen, challenge you, explain the consequences of each option, and help clear the obstacles. You make the decisions. I make sure you're making them with your eyes open.

Is this for you?

You'll get a lot out of this if…

  • You own a service business and you're stretched thin
  • You know there's a problem and you want to fix it
  • You'll be honest about what's really happening
  • You'll own your commitments and ask for help when you're stuck
  • You'd rather build a team that runs without you than do it all yourself

This probably isn't for you if…

  • You want someone else to do the work for you
  • You're looking for a magic fix or guaranteed numbers
  • You aren't ready to change how you operate
  • You need an automation or tech build right now (I'll refer you)
Questions

Good questions.

How long is the engagement?

Three months, with a one-hour, one-on-one session every week. That's enough time to diagnose the real problem, make changes, and see whether they stick. If you want to keep going after that, we can continue month to month.

What happens on the free call?

It's a 15-minute phone call. Pick a time and I'll call you at the number you give me. You tell me what's going on, I ask a few questions, and we both decide honestly whether working together makes sense. If it doesn't, I'll tell you.

How much does it cost?

We'll go over investment and details on the call, once we both know whether this makes sense for your business.

Will you build our systems or automations?

Coaching includes mapping the process and defining the framework with you. Your team implements it. If you want outside implementation, I'll refer you to a provider who quotes that work separately.

What if I fall behind on my action items?

It happens. We'll talk about why, keep what still matters on the list, and adjust. Just know that delayed action can stretch the timeline. I can support you, but I can't do the follow-through for you.

Can I reach you between sessions?

Yes. Text and email support between sessions is included, so you can get feedback when you hit a challenge.

Move from stuck to strategic

Fifteen minutes could change how you run your business.

Tell me what's keeping you up at night. We'll figure out together whether three months of coaching is the right next move.

Book your free 15-minute call

Free phone call. I'll call you at the time you pick. No awkward sales pitch.

“Had an excellent session with Kelly. It was insightful, practical, and gave me clear steps I can actually apply. … I left with more clarity and confidence than I came in with.”
★★★★★ Chris C. · Google review